Support
Contact & Support.
Get in touch
We're a small, local team in Gqeberha. Real people read every email.
- General enquiries: hello@nitecap.capetown
- Safety concerns: safety@nitecap.capetown
- Child safety (urgent): childsafety@nitecap.capetown
- Privacy & data requests: privacy@nitecap.capetown
- Legal: legal@nitecap.capetown
- Venue partnerships: venues@nitecap.capetown
Response times
- Safety concerns: within 4 hours during business hours
- Child safety: immediately upon review
- General: within 2 business days
- Data/privacy requests: within 30 days (as required by POPIA)
Emergency contacts (not NiteCap)
- SAPS: 10111
- National Emergency: 112
- Gender-Based Violence Command Centre: 0800 428 428 (24/7, free)