Support
Your safety.
Safety is not a feature — it is the foundation. Every NiteCap date happens at a public venue, with tools that let you stay connected to someone you trust. Here is everything you need to know.
Before your date
- Share your date details — tap "Share with a trusted contact" in the app to send your match's name, venue, and time to someone you trust.
- Enable location sharing — share your live location with your trusted contact for the duration of the evening.
- Tell someone — even outside the app, let a friend or family member know where you're going and when you'll be home.
During your date
- Stay at the venue — all NiteCap dates happen at verified public restaurants. Never agree to change to a private location on a first meeting.
- Discreet SOS — if you feel unsafe, open NiteCap and tap the SOS button. It silently sends your GPS location to your trusted contact with a message that you need help. No one at the table will know.
- Trust your instincts — if something feels wrong, leave. Your safety is more important than politeness.
- Emergency services: SAPS 10111 · Ambulance 10177 · National Emergency 112
After your date
- Check-in notification — we'll send you a check-in prompt 2 hours after your match time. One tap to confirm you're safe.
- Report any concerns — if your match behaved inappropriately, report it in the app. Your report helps protect the next person.
- Block your match — blocked users never appear in your matching pool again, and cannot contact you.
If you're in danger right now
Call SAPS: 10111 | National Emergency: 112
If you're unable to call, use the SOS button in the app to alert your trusted contact silently.
Further support
- Gender-Based Violence Command Centre: 0800 428 428 (toll-free, 24/7)
- SADAG (mental health): 0800 456 789
- NiteCap Safety Team: safety@nitecap.capetown
Child safety
NiteCap is for adults aged 18 and over only. If you believe someone under 18 is using the app, or if you encounter any content involving the sexual exploitation of a child, report it immediately to childsafety@nitecap.capetown or via the in-app report function. We report all confirmed CSAM to SAPS and NCMEC.