Privacy Policy.
1. What we collect
Account & profile
- Email address and password (hashed โ never stored in plain text)
- First name, age, gender, and who you're interested in meeting
- Short profile bio (up to 160 characters)
- City (Gqeberha by default)
- Profile photo (when you choose to add one)
Matching & activity
- Friday opt-in records (when you opted in, match outcomes)
- Match history and confirmation status
- Venue preferences and selections
- In-app ratings and feedback after dates
Safety data
- Trusted contact details (name, phone, email) that you provide
- Location data โ only when you actively enable live sharing during a date
- Safety check-in responses
- Block and report records
NiteCap Satin store (if you use it)
- Delivery name and address (passed to the supplier for fulfilment)
- Order history and purchase records
- Payment data โ processed by PayFast/Yoco and never stored by NiteCap
Device & usage
- Browser type, device type, OS version, app version
- Crash reports and performance data (anonymised)
- Log data: timestamps, feature usage (no browsing history)
2. How we use your data
- Matching: to pair you with one compatible person each Friday based on your preferences, age proximity, and availability.
- Venue booking: to confirm your table at the matched restaurant.
- Notifications: to tell you about your match (Thursday evening), date reminders, and safety check-ins.
- Safety: to power location sharing, SOS alerts, and post-date check-ins โ all initiated by you.
- Satin orders: to forward delivery details to our dropship suppliers for fulfilment.
- Product improvement: aggregated, anonymised usage data helps us improve matching quality and venue selection.
- Legal compliance: where required by South African law.
We do not use your data for: advertising profiling, sale to third parties, automated decision-making beyond the matching algorithm, or any purpose not listed above.
3. Who we share it with
We share your data only where necessary to deliver the service:
- Your match: limited profile info (first name, age, bio, photo) is shared with your Friday match once both users confirm.
- Venue partners: first name and booking time only โ no contact details, no profile data.
- Satin suppliers (Little Secret SA, Dear Desire SA, others): delivery name and address only. Suppliers are contractually prohibited from using this data for any other purpose.
- Payment processors (PayFast, Yoco): transaction data processed under their own privacy policies. We never see your card number.
- Analytics (anonymised crash reporting): we use anonymised crash data to fix bugs.
- Law enforcement: only when legally required or to protect safety.
We never sell your personal data.
4. Safety features & location data
Location data is treated with extra care:
- Location sharing is always opt-in โ you activate it before your date.
- Live location is shared only with the trusted contact you nominate.
- NiteCap servers do not log or store your precise location history.
- SOS alerts send a single location snapshot to your trusted contact โ no ongoing tracking.
- You can disable location sharing at any time from within the app.
5. NiteCap Satin store
The Satin tab is an optional in-app store. If you make a purchase:
- Your delivery address is passed to the relevant supplier and then discarded from our active systems after 90 days.
- Order history is retained in your account for returns and support purposes.
- Satin is accessible only to users aged 18+ who have completed age verification.
- Suppliers ship in plain, unmarked packaging. Your NiteCap account is not visible on the packaging.
6. How long we keep your data
- Active account: data is kept for as long as your account is active.
- Deleted account: all personal data is permanently deleted within 30 days of account deletion. Anonymised, aggregated statistics (e.g. "38 users opted in") are retained indefinitely.
- Safety records (block/report logs): retained for 12 months after deletion for safety review purposes, then permanently deleted.
- Satin delivery data: deleted 90 days after delivery confirmation.
- Legal hold: data may be retained longer if required by law.
7. Your rights
Under South Africa's Protection of Personal Information Act (POPIA) and applicable law, you have the right to:
- Access โ request a copy of the personal data we hold about you.
- Correction โ update incorrect or incomplete data from your profile settings at any time.
- Deletion โ delete your account and all associated personal data. See Delete Account.
- Portability โ request an export of your data in a machine-readable format.
- Objection โ object to processing for purposes beyond the core service.
- Withdraw consent โ for optional features like location sharing, at any time.
To exercise any of these rights, email privacy@nitecap.capetown. We respond within 30 days.
8. Children & age verification
NiteCap is a dating app for adults. Our policies on child safety are non-negotiable:
- NiteCap is strictly for users aged 18 and over.
- We require age confirmation at registration. Accounts that fail the age check, or that we find belong to someone under 18, are blocked.
- Child Sexual Abuse and Exploitation (CSAE) content is absolutely prohibited โ see our Community Guidelines.
- If we become aware of a minor using the app, the account is immediately suspended and reported where legally required.
- If you believe a minor is using NiteCap, report it immediately via safety@nitecap.capetown or the in-app report function.
9. Contact us
For privacy questions, data requests, or concerns:
- Email: privacy@nitecap.capetown
- General: hello@nitecap.capetown
- Address: NiteCap ยท Gqeberha, Eastern Cape, South Africa
We take privacy seriously. All requests are handled by a real person within 30 days.